Free shipping all AUS orders

Privacy Policy

At Quilt & Pillow Factory, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and handle your data when you visit our website or make a purchase. By using our services, you consent to the practices outlined in this policy.

Information Collection:

When you place an order on our website, we collect certain personal information, including your name, email address, shipping address, and payment details. We only collect the information necessary to fulfill your order and provide you with excellent customer service.

Use of Information:

The information we collect from you is solely used for the purpose of processing your purchase and ensuring efficient delivery. We may also use your contact information to communicate with you regarding your order, provide order updates, and address any customer service inquiries or concerns.

Data Protection:

At Quilt & Pillow Factory, we prioritize the security of your personal information. We implement industry-standard security measures to protect your data against unauthorized access, loss, or alteration. We do not sell, rent, or disclose your personal information to any third party for marketing or other purposes.

Cookies and Tracking Codes:

We may use cookies and tracking codes to enhance your browsing experience and collect non-personal information such as your IP address, browser type, and website usage statistics. These technologies help us analyze trends, administer the site, track user movements, and gather demographic information. However, these tools do not collect personally identifiable information.

Third-Party Links:

Our website may contain links to third-party websites or services that are not owned or controlled by Quilt & Pillow Factory. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely dispose of it in accordance with applicable regulations.

Updates to Privacy Policy:

Quilt & Pillow Factory reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We recommend reviewing this policy periodically to stay informed about our data handling practices.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our customer support team. We are here to assist you and address any privacy-related matters.

Last updated: June 1, 2023